Please choose from the available help topics below.
QuickTime is a browser plug-in that enables interactive display of video, images, and 360° photographic panoramic images within web sites. To view QuickTime® content, you need to have Apple's free QuickTime® software installed.
When I try to download Quicktime® I have to download iTunes?
The default Quicktime® installer dows include iTunes. However, you can download the standalone Quicktime® installer without iTunes using the URL below.
http://www.apple.com/quicktime/download/standalone.html
When I try to view a movie, I see a broken plug-in icon.
Have you installed QuickTime? If not, please visit the QuickTime® web site to download and install. Accessing QuickTime® media on this site without a browser plug-in should direct you automatically to the download page.
I have installed QuickTime®, but movies aren't playing.
Are you connected to the Internet? If you have confirmed your Internet connection and are still having problems, access Apple QuickTime® support web site.
How do I troubleshoot QuickTime® problems on Windows® computers?
Errors are usually related to software conflicts, unusable files, or incompatibilities. They can also be related to specific hardware combinations, and sometimes the way in which the hardware is configured. Check the Apple knowledge base article on this topic.
How do I troubleshoot browser plug-in problems?
Apple's web site has information on how to troubleshoot your browser plug-in.